Cookie Wheels Heaven Bakery

Freshly Handmade Daily

Experience the Artistry of Handcrafted Delicacies Baked from a small kitchen with meticulous attention to detail

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Savour the Exquisite Taste of Artisanal Confections, Crafted For Pure Indulgence.

Add a Personalised Handwritten Card

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Why Shop With Us?

  • We Are With YOU Heaven Bakery

    We Are With YOU

    At Heaven Bakery, our top priority is our customers and the community that support us. As we strive to become the UK's favorite bakery company, we have made some changes...

    We Are With YOU

    At Heaven Bakery, our top priority is our customers and the community that support us. As we strive to become the UK's favorite bakery company, we have made some changes...

  • What makes us unique?

    What makes us unique?

    Heaven Bakery is not only a haven for indulgence but also a sanctuary for all those with dietary preferences and needs. Yes, my dear, we are indeed vegan friendly and...

    What makes us unique?

    Heaven Bakery is not only a haven for indulgence but also a sanctuary for all those with dietary preferences and needs. Yes, my dear, we are indeed vegan friendly and...

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About Us

Here at Heaven Bakery we are 1000% focused on delivering a delightful experience to our customers. Every day is a new opportunity for you to indulge in luxury & happiness, by providing you a taste of our hand made treats.

Our goal is to ensure that every customer receives a 5-star service while shopping with us. That's why we have streamlined our website and store to enhance your shopping experience.

Moreover, with our expedited delivery service, we endeavour to ensure that all customers receive their purchases promptly. Therefore, do not delay in reaching out to us for any questions or concerns, as we are here to assist. Your feedback holds immense value to us!

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Frequently Asked Questions

How long can my orders take to get delivered?

We typically utilise Royal Mail tracked for UK delivery. This generally requires 2-4 working days for standard shipping.
Please note that all orders take 1-3 days to be dispatched! Once dispatched they should be with you within 2-4 days. 

Delivery is for all UK shoppers is £3.50.

For international postage we use Fedex tracked and this can take up to 7 days to be delivered with prices starting from 16£ depending on the postal destination. 

All international orders are dispatched on Mondays to allow enough time for you to receive your order within the week.

What is the Shelf Life?

Our products have a shelf life of 9 days at room temperature.

Refrigerate your brownie upon receipt to extend its life to 3 weeks when the box remains sealed.

For longer shelf life you can freeze the brownie in its box for up to 3 months!

What to do when you receive your treat?

To enhance your experience when eating our brownies, we suggest microwaving them for 30-60 seconds. This will envelop them in a warm embrace, causing the delectable filling to elegantly melt within your palate.

Place the cookies delicately on a baking tray and allow them to luxuriously bake for a maximum of 2 minutes at the temperature of 200c, resulting in a delightful crispy texture. This will also ensure the interior remains divinely soft and gooey.

How to add a special message to my order?

1) Select the item that you want to purchase.

2) Go to Cart/Basket and you will find a box titled leave a message.

3) add a gift message.

Can I create my own toppings?

How to order the create your own option:

1) add the create your own option to your basket then add a note to the description bar below the product.

Here you can add the flavours and instructions you desire.

Please note that you can add as many flavours as the item you are purchasing. eg: if you are purchasing 4 cookie wheels then you can add 4 flavours. If you are buying 2 cookie wheels then you can add 2 flavours and so on.

You can choose flavours from this list:

oreo

biscoff

salted caramel

jammy dodger

Kinder

Nutella

Malteser

chocolate orange

Ferrero rocher Chocolate

salted caramel & pretzel Snicker

S’mores

Aero

cookie dough.

Are your products Halal?

All products created by Heaven Bakery are certified as Halal, ensuring that our ingredients meet the standards of a Halal diet. This means that even our marshmallows in our rocky roads are specifically made to be Halal, allowing all of our customers to enjoy our treats without any impact on their religious practices.

What size are the tray bakes ?

Our tray bakes all come in a large 9x9 inch size boxes. It contains 6 -16 pieces of brownies or blondies of your choice.

Do we offer refunds?

Due to the nature of our items, all customers  are required to contact our customer service team within 24 hours of receiving their  packages with any issues or concerns they may have. We only issue refunds for times that have been reasonably damaged during the deliver [process or items that failed to arrive to our customers.


Unfortunately, once the package leaves our premises we are no longer responsible for what happens to it. We are not liable for any delays during delivery. 

Heaven Bakery reserves the right to obtain visible proof of damage before issuing any refunds.

Once proof has been received return will be initiated and should be received within 4-5  working days. 

So please make sure you email  our  team on customerservice@heavenbakery.co.uk for any support need.